Sally-Ann Creed's Returns Policy

Your happiness is our main focus and we like to keep things as simple as possible. If your purchase arrives and you are not 100% satisfied, if anything is broken or damaged, or if there is an item missing, please call 021 794 3052 or email orders@sallyanncreed.co.za immediately so that we can rectify the situation as quickly as possible.

What do I do if I want to return something?

You are welcome to return any product purchased from our online store within 7 days of receiving it. Unfortunately we can only accept goods for return that are still in their original, unopened packaging. We will organise for a courier to collect the item, and as soon as we receive it, we will replace the item, or offer a online store credit for the amount in question.

Returns are dealt with on a case-by-case basis and are generally processed within 3 working days.